AgileMD Website Offline

Incident Report for AgileMD

Resolved

This incident has been resolved. A misconfiguration in the network routing caused the AgileMD website to be inaccessible for approximately 16 hours. EHR integrations and API services remained operable during this time.

Posted Jan 30, 2018 - 12:51 PST

Monitoring

A patch has been released to restore access to the AgileMD website. We're actively monitoring traffic and will provide additional updates soon.

Posted Jan 30, 2018 - 11:40 PST

Identified

We have identified the source of an outage causing the AgileMD website to display "503 Service Temporarily Unavailable". We will provide an update as soon as possible.

Posted Jan 30, 2018 - 11:37 PST