All Systems Operational

About This Site

Our team continuously monitors the health and stability of our platform. We provide status updates for any confirmed service interruption. Our member services team is available 24/7 at support@agilemd.com to answer any questions.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
Servers Operational
North America (Virginia) Operational
North America (Ohio) Operational
North America (Oregon) Operational
Europe (Ireland) Operational
Asia (Singapore) Operational
Apps Operational
Android Operational
iPhone and iPad Operational
Website Operational
EHR Integrations Operational
AthenaHealth Operational
Cerner Operational
EPIC Operational
Supporting Services Operational
90 days ago
100.0 % uptime
Today
support.agilemd.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Uptime
Fetching
API Response time
Fetching
Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Issue editing some flowcharts boxes with pop-ups
Resolved - This incident has been resolved.
Dec 10, 14:24 PST
Monitoring - Fixes for all known issues have been rolled out. We are now monitoring.
Dec 10, 13:38 PST
Update - The issue has been identified and a solution is being worked on to resolve the issue.
Dec 10, 13:17 PST
Identified - Several additional issues have been found and are being investigated
Dec 10, 12:22 PST
Monitoring - A fix has deployed and we are monitoring the situation. If content is missing from your boxes, use the "Version History" feature to change back to the the snapshot named "Before the upgrade of the file schema upgrade to version 3"

Only a small percentage of files edited during this incident need attention.
Dec 10, 12:02 PST
Identified - The issue has been identified and we are working towards a fix
Dec 10, 10:46 PST
Investigating - As of 12/10/2025 at 1:30pm ET, we have identified an issue impacting the display of content within certain boxes with pop-ups. Do not edit those boxes at this time. AgileMD is investigating and will post an update.
Dec 10, 10:36 PST
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

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